Last updated: 28 March 2026

Overview

Welcome to Lumea Blooms. The terms "we", "us", and "our" refer to Lumea Blooms. Lumea Blooms operates this website and all information, tools, and services available to you, the user, provided you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you take part in our "Service" and agree to the following terms and conditions ("Terms of Service", "Terms"), including additional terms and policies referenced herein.

Section 1: Access and account

By accepting these Terms, you confirm you are at least the age of majority in your state or province of residence. For certain Services we may ask for your email, billing address, and payment method. You guarantee all information is accurate and complete. You are solely responsible for keeping your login credentials confidential.

Section 2: Products and services

Our products (floral arrangements and workshops) may show minor colour or appearance variations compared to images due to organic materials and your screen settings.

• We reserve the right to limit sales of products or Services to any person or geographic area.

• All product descriptions or prices may change at any time without notice at our sole discretion.

Section 3: Orders and billing accuracy

We may refuse any order. We may limit quantities per person or per order at our discretion.
You agree to provide current, complete, and accurate purchase and account information for all shop purchases. See our Refund Policy for details.

Section 4: Shipping and delivery

Lumea Blooms is not liable for delivery delays caused by third-party carriers or events beyond our reasonable control. Once the product is handed to the carrier, risk of loss or damage passes to the customer.

Section 5: Intellectual property

The Service and its original content (including text, logos, arrangement images, workshop designs, and graphics) are the exclusive property of Lumea Blooms and protected by Spanish and international intellectual property law.
Reproduction, distribution, or modification of any site content without our written permission is strictly prohibited.

Section 6: Third-party tools and links

We may provide access to third-party tools (payment gateways, booking systems) over which we have no control. You acknowledge such tools are provided "as is" and "as available". We are not liable for your use of optional third-party tools.

Section 7: Comments and reviews

If you submit comments or ideas (e.g. workshop reviews), you agree we may edit, copy, publish, and distribute them in any medium without restriction. We are not obliged to keep comments confidential or pay compensation.

Section 8: Prohibited uses

You may not use the site or its content to: (a) pursue any unlawful purpose; (b) solicit others to perform unlawful acts; (c) infringe our intellectual property; (d) transmit viruses or malicious code; (e) collect personal information from others without consent.

Section 9: Disclaimer and limitation of liability

Lumea Blooms does not guarantee uninterrupted or error-free use of our service. In no case shall Lumea Blooms, our directors, or employees be liable for any direct or indirect damage arising from use of services or products purchased through the service.

Section 10: Indemnification

You agree to indemnify and hold harmless Lumea Blooms from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or violation of any law.

Section 11: Governing law

These Terms and any agreement under which we provide Services are governed by the laws of Spain, and disputes shall be submitted to the courts of Madrid.

Section 12: Changes to the Terms of Service

We may update or replace any part of these Terms by posting updates on our website. It is your responsibility to review the site periodically for changes.

Section 13: Contact information

Questions about the Terms of Service should be sent to info@lumeablooms.com.

Owner contact details:

• Owner: Sofía Gomez Moran

• Email: info@lumeablooms.com

• Address: C. de Ibiza, 8, Local 8, Retiro, 28009 Madrid

• Phone: 660 37 49 91

• Tax ID (NIF): 47474949M